Extra Safe Keys (2 or 4 Keys)
Serial number: bottom right corner of the safe. Key number: engraved around the keyhole. Not bought from our site or Amazon? Send the Key Replacement Form to shop@islandsafe.co first.
Estimate delivery times: 25-35 days International.
Before you order
- This service is exclusively for ISLANDSAFE safes. We do not provide key replacements for other brands.
- We currently only process orders from the United States, Canada and Japan. If you reside outside of these countries, please contact Customer Service for assistance.
- We only accept key orders for safes purchased through our official channels and Amazon to ensure the security of our customers.
If you purchased your safe from another source and need emergency keys, please email us directly for verification.
This policy helps prevent unauthorized access to safes purchased from illegitimate sources.
Processing time & costs
Standard key orders
Once we receive your request, please allow 10–14 business days for processing. This includes verifying your order, matching the key code, and manufacturing your replacement key. Afterward, your replacement key will be mailed to you.
Please note, there is a (USD) non-refundable charge for all replacement key requests, as each key set is uniquely made for you.
Can't find your Serial, Key or Model Number?
- Serial Number
- On the front of the safe, in the bottom right corner.
- Key Number
- Engraved around the keyhole.
If you need further assistance, please contact Customer Service.
ETIS replacement key orders
Please note that the ETIS model has been discontinued. As a result, replacement keys for this model must be specially produced and may require an additional 7–10 business days beyond our standard processing time.
We appreciate your patience and understanding while our production team prepares your replacement key. Tracking information will be provided as soon as your key has been shipped.
Thank you for choosing ISLANDSAFE.